Customer Confidence Strengthened: Dachser Is Satisfied with the Year’s Results

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Virtually no dip in company revenue in 2020, the year blighted by Covid-19, with the strong second half offsetting the impact of the European lockdowns in April and May. Investments of EUR 190 million earmarked for logistics capacity, technical equipment, and digital systems.


KEMPTEN, GERMANY / HONG KONG SAR – Media OutReach – 14 April 2021 – Logistics service provider Dachser can look back on a successful 2020, which was characterized by the loyalty and climate of mutual trust between the logistics provider, its customers, and its transport partners. Dachser’s consolidated net revenue totaled EUR 5.61 billion, a slight decrease of 0.9 percent compared to the previous year.

DACHSER Air & Sea Logistics business field saw growth of 5.2 percent in 2020.

“We have delivered on our promise to be a rock of stability during the coronavirus crisis,” says Dachser CEO Burkhard Eling. “The enormous encouragement of our customers and partners has been a great source of motivation. Special thanks are due to our staff and all those who drive on behalf of Dachser, who made last year such a success. Despite the extra burdens imposed by Covid-19, their performance was remarkable and they shouldered the responsibility that comes with systemic relevance at all times.”

Dachser kept its customers’ global supply chains running without interruption and came up with flexible solutions to capacity bottlenecks, particularly on intercontinental freight services. At the same time, the company provided the best possible protection for its employees’ health and supported its longstanding service partners in Europe.

In contrast to the decline of 2.2 percent in the Road Logistics business field, the Air & Sea Logistics business field saw growth of 5.2 percent. The business field benefited from having air freight charter capacity of its own as well as from high freight rates for intercontinental transport. At the Group level, the number of shipments dropped by 2.5 percent to 78.6 million, while tonnage fell by 2.9 percent to 39.8 million metric tons.

“Following a solid first quarter, the lockdowns in many European countries meant sometimes drastic declines in overland transport shipments,” says Dachser CEO Eling. “There was a clear improvement by June, however, with volumes remaining more or less consistently above 2019 levels. Our business model has proved that it can withstand crises, at the same time boasting strong growth potential and adaptability,” Eling is delighted to report.

Business development in detail

Revenue at the Air & Sea Logistics business field benefited from the shortages in air and sea freight capacity, and the corresponding rise in freight rates, throughout 2020. Buoyed by its activities in Asia, the business field upped its revenue by 5.2 percent to a total of EUR 1.2 billion. “We responded swiftly to the bottlenecks in air freight capacity by chartering aircraft to expand our own capacity, initially for medical supplies, later also transporting other goods for our customers. Overall, we operated around 150 charter flights between Europe, Asia, and the US during 2020,” Eling says.

The sea freight situation was no better, with scarce capacity and the acute lack of empty containers resulting in a volatile market and soaring freight rates. The LCL routes, known as “ocean groupage,” benefited in particular from this development. “Given the great potential we see for this premium service, we aim to further enhance the frequency, capacity, and quality of our LCL routes and push ahead with connecting them seamlessly to our European groupage network,” Eling says.

Dachser’s Road Logistics business field—comprising the transport and warehousing of industrial and consumer goods (European Logistics) and food (Food Logistics)—once again lost none of its growth momentum in 2020. However, even by the end of the year, it was impossible to fully compensate for lockdown-driven reductions in European volume in April and May, with the European Logistics business units in France and on the Iberian Peninsula the hardest hit. This caused the consolidated net revenue of the Road Logistics business field to drop by 2.2 percent to approximately EUR 4.5 billion.

While the European Logistics business line saw a decline of 3.2 percent to EUR 3.52 billion, Dachser Food Logistics upped its revenue to EUR 982 million, an increase of 1.9 percent. This business line faced a relatively turbulent 2020, marked on the one hand by panic buying in supermarkets and on the other by repeated closures in the catering, hospitality, and events industries in Germany. Nonetheless, it managed to make up for the decline in shipments in these sectors by acquiring new accounts and obtaining larger volumes of business from food retailers. Over the course of the year, Dachser Food Logistics increased the tonnage transported by 1.6 percent.

Investment on digitalization and sustainability

Eling emphasizes that Dachser refused to let the coronavirus crisis dictate its actions. This applies both to the generational change on the Executive Board—prepared in 2020 and finalized on January 1, 2021—and to investment planning. “Last year, we invested EUR 142.6 million in our global logistics network. This year, we are earmarking some EUR 190 million to create additional contract logistics capacity and forge ahead with digitalizing processes and business models.” The newly created IT & Development executive unit headed by Chief Development Officer Stefan Hohm will figure prominently in this regard.

According to Eling, the high equity ratio of 61.6 percent and the shareholders’ clear allegiance to the family-owned company give Dachser the support it needs to continue its tried-and-true policy of growth by drawing on its own resources.

“Our goal is to preserve the company’s strengths while enhancing its agility. In other words, we are expediting the integration of our networks and the introduction of digital technologies for use in areas such as machine learning or swap body localization. We will also be stepping up our sustainability and climate protection efforts,” Eling says. “Over the next two years, we intend to start by expanding our DACHSER Emission-Free Delivery areas to at least eleven European cities, while deploying more battery electric trucks and electrically assisted cargo bikes. What’s more, as a member of the German Hydrogen and Fuel Cell Association, we are actively supporting the research and testing of hydrogen fuel-cell drives for trucks.”

Overview of net revenue:

Net revenue (in EUR millions)

2020 (provisional)


Change in 2020
vs. 2019

Road Logistics




European Logistics




Food Logistics




Air & Sea Logistics




(deducting revenue from company interests of 50% and lower)







About Dachser:

Headquartered in Germany, Dachser is one of the world’s leading logistics providers. Using its own in-house developed IT-systems, the company incorporates transport, warehousing, and value-added services to provide comprehensive supply chain solutions. Thanks to some 30,800 employees at 387 locations all over the globe, Dachser generated consolidated net revenue of approximately EUR 5.6 billion in 2020. The same year, the logistics provider handled a total of 78.6 million shipments weighing 39.8 million metric tons. Dachser is represented by its own country organizations in 42 countries on five continents. In Asia, there are branch offices in 48 locations across 12 Business Areas. Its Asia Pacific Regional Head Office is located in Hong Kong.

For more information about Dachser, please visit